Northern Michigan’s Most Innovative

IT Support Model

The Terrapin IT Laws:

Leveraging IT for business success is key to survival in the modern business world.

After 20-plus years in the business IT field, we’ve fine-tuned our approach to center on one thing: assurance that the technology your organization relies upon is properly set up to protect your business and give your staff what they need to get the job done.

We specialize in four particular market sectors – Manufacturing, Wholesale/Distribution, Energy/Oil & Gas, and Professional Services – with a unique understanding and expertise that allows for a quick ramp-up and minimal learning curve. And we never forget it’s always about business – your business; how it works, and how technology boosts your company to run more efficiently.

Our specialty is in how we apply our Terrapin IT laws.  When these are properly applied, along with our Terrapin IT Support Layers, we take your business from just another company with an IT department to  a true force within your community.

We get what it is that you do, and we’re here to raise your business to its best level of productivity and results.

You can see more detailed information of the Terrapin IT Laws and the Terrapin IT Support Layers under the “Why Terrapin?” tab at the top of this page.

Not sure if what we do is right for you? Try us out for free, no strings attached. We also offer complimentary IT consulting sessions with Tim Gillen, our company IT Director and Business Technology Specialist.


…because when your IT system runs smoothly, your business runs smoothly.

Here’s more of a taste of what we offer:

  • Consistent, and individualized IT services for your small business or organization, tailored for your company’s unique needs
  • T-Net subscription-based support plans so you know exactly what the costs will be
  • Disaster Recovery and Business Continuity planning and implementation to protect the lifeblood of your organization: company data



Areas Covered

We cover all of Northern and West Michigan. Contact Us Today!


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