“Trust me, you’re gonna love this!”

This is usually how we IT folks bring out a new project for users…and it doesn’t always work. Likely you know this from your own experience.

Inc.com (Inc Magazine) has a pretty good article on steps to take to get users to embrace the new technology that a business owner or organizational leader wants to implement.

Two key phrases from the article:

“IT projects fail not because of the technology but because human beings resist change and uncertainty…”

and

“Simply saying, ‘The company will be better off if we do this’ just doesn’t cut it…”

So how do you get the “buy-in” that is needed to make an IT project successful?

According to the article:

- Work from the bottom up: Involve the employees who will be using the new technology.

- Invest in training: Plan from the outset to have ample training opportunities for the users to see how the new system works.

- Create incentives: Simply put, make it worth the users’ time to learn and implement the new system.

Find the article at inc.com here