About Us

Simplifying your technology, and your business.

Founded in 1990, Terrapin Networks began with a mission to help small and medium-sized businesses like yours get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, service and products that allow our clients to get ahead of the competition and achieve greater success.

Timothy Gillen, our current CEO and President, had a business in the 1980s, and he was an “early adopter” to the computer world in business – in 1985 he purchased his first computer system, an AT&T 6300, which was a “turbo XT” (yes, your cell phone has significantly more processing power!). At some point, Tim had computer problems: his hard drive – a whopping 10MB – failed and needed repair. Tim took the whole kit and kaboodle to the local computer repair place for some help.

Like many of us, this experience didn’t go well. The folks fixing the computer didn’t seem too worked up about it, but to Tim this was major catastrophe: Everything was on the computer, and he couldn’t even run his business. But no matter – he was told something along the lines of “Buddy, we all got problems” and to wait his turn – they’d get it fixed soon enough.

It wasn’t so much the time it took and the plain fact that they – the computer repair folks – just didn’t seem to “get it”, but that he needed this computer to run a business.

So an idea was started in Tim’s head: If you could take a business mindset to business technology support, that could really have some appeal.

Within 18 months that’s just what Tim did: he started Terrapin Computer Company in the summer of 1990. While that may not have made too much sense (at the time he opened Terrapin, Tim had never fixed a computer for pay), he did have a genuine knack for computers and he was raised in a family of small business folks, so he got that pretty darn well, too. And…here we are 20 years later. Terrapin Networks has built a loyal and dedicated clientele that just keeps growing.

Here’s why so many businesses depend on Terrapin Networks for IT service and support:

  • Our Microsoft Small Business Specialist Certification – recognizing our skill in delivering modern, reliable IT solutions
  • Our Microsoft Gold Certified Partner Status – reserved for companies that demonstrate excellence in implementing Microsoft technologies
  • An entire team of experts at your service – dependable consultants and engineers that work as your partners in IT and success
  • Round-the-clock technical support – IT help when you need it most

Technology services from Terrapin Networks are designed, created and implemented with your unique business needs in mind, so you know you’ll see a return on your IT investments today and in the future.

Discover why so many businesses are turning to Terrapin Networks for the best and brightest in IT support.