Support Center
Welcome to the Terrapin Networks Support Center
Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page, or email us directly at HelpDesk@terrapinIT.com.
Phone Support
Our business hours are Monday through Friday, 8:30AM - 5:30PM Eastern Time.
Phone: 231-941-2100
Toll Free: 877-815-2100
For emergency support outside of those hours, please call our toll-free number noted above and press "9". This line is monitored closely, and a Tech Services Team member will be in touch shortly to be of assistance.