The Spec Sheet
Our Flagship Block of Hours Support Plan
- Predictable IT support costs that you control
- No surprise costs or invoices
- Very reasonable hourly rates
- Full-time Help Desk
- Receive answers quickly from a real person
- Responsive and reliable scheduling
- Our techs show up on time
- Always there to help with our "old fashioned touch"
- Always discounted travel charges, which significantly reduces the effective hourly rate
- No additional or premium charges for either emergency or after-hours work
- We are a committed partner in times of challenge as well as success
- Weekly time and job detail reports, emailed directly to you
- You always know where you stand
- You maintain complete knowledge and control of all service activities
- Well known consistency, reliability, and technical expertise
